Simple, I'm a specialist and with that specialization comes years of experience and thousands of dollars in continuing education. This line of work is not regulated which means one isn't required to invest in education or certifications to work with clients. You are paying for a specialist that is invested in you and the welfare of your dog.

Our initial session is my opportunity to ask you more detailed questions in order to get to the bottom of what may be going on with your dog. We don't jump right into working hands on because there are some important fundamental exercises that you'll need to start working on once we have discussed and decided which ones will be suitable for you, your dog and the environment you live in. Essentially there is a lot to talk about before we even start training.

A single behaviour consultation is available, however, after many years of experience I know that one session is never going to be enough no matter what issues you are struggling with. I also feel I deserve the opportunity to clarify anything in the training process that may not be going quite right. You need some time to work on the training to determine where there may be holes and that follow up session can make a big difference!

Our policy is that we cannot refund after we have accepted payment. Discretionary refunds will result in a $50 cancellation fee to cover administrative costs.

You may cancel and reschedule up to 48 hrs in advance. You may cancel sessions up to 2 times only. Sessions are forfeited as a result unless extenuating circumstances (illness, emergencies) and is up to our discretion whether to enforce our policy.